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PLEASE NOTE: WE ARE NO LONGER ABLE TO ACCEPT RETURNS OR EXCHANGES ON BEDS OR CARRIERS.
Return
Policy
All returns must be accompanied by a
RMA number and made
within 7 days of receipt of shipment. Any returns received after 7 days will
receive a store credit only. No return and refund after 14 days of receipt of
shipment. Returns without prior authorization/ RMA
number will not be
accepted and refunded. NO EXCEPTION!!
RMA Number
No returns will be accepted without a RMA (Return Merchandise Authorization)
number. Call 1-425-296-1160 or Email to Barkingcove@aol.com for RMA
number.
RMA Number
Expiration: Return
item(s) will NOT be accepted AFTER 10 days of RMA # issued date. NO
EXCEPTION!!
Merchandise Conditions All Item(s) must be unused, unwashed, and in the same
condition as received, and must have all tags attached.
Damaged by shipping If an item is damaged through shipping, we will gladly replace it
provided you furnish us with information from the carrier documenting the
damage. Simply send back the damaged merchandise, along with the documentation
from the carrier and we will send you the same merchandise back at no extra
charge as quickly as possible.
Reshipping, Cancelled orders and Refused Orders All refused/returned orders will
result in a 25% restocking charge, plus shipping cost that were incurred
(shipping charges are not refundable).
Shipping Charge: There is No refund shipping charge.Customer is responsible for return
shipping.
Return Procedures:
-Include the original Invoice
or Packing slip.
-Include the RMA#, must be
visible on the shipping box. Please do not write -onto the merchandise
packaging.
-Wrap item(s) securely in either
our shipping container or one similar and tape closed.
-For your protection, we recommend that you get a receipt from
shipper/mailer and insure your package for the amount of the
value.
Exchange Size(s):
-Follow the Return Procedures.
(see above)
-Merchandise Conditions must be in
the same condition as received.
-Shipping
charges will be billed to you through paypal payment.
-Please email us the correct size or write the correct size
onto the packaging slip.
-Once we receive the
shipping payment, we will ship the new correct size to you.
Returns should be sent to:
Call for info as we have more then one warehouse.
Merchandise returns
must be accompanied by a copy of the Invoice or packaging slip and RMA number
and received by the warehouse within 7 days after you received the merchandise.
Failure to do so, the return will not be processed.
Barkingcove@aol.com
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